Privacy Policy
Information We Collect
Information You Provide Directly
We collect personal information that you voluntarily provide to us, including when you:
- Place an order or make a purchase (name, billing and shipping address, payment information, email address, phone number)
- Submit a contact or bulk/distributor inquiry form (full name, company name, email address, inquiry type, and message)
- Request bulk or wholesale pricing
- Communicate with our sales team
Information Collected Automatically
When you visit the Site, certain information may be collected automatically through cookies and similar technologies, including:
- IP address and general geographic location
- Browser type, operating system, and device type
- Pages visited, time spent on pages, and referring URLs
- Clickstream data and interaction with Site features
Information from Third Parties
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including payment, shipping, and customer service
- Respond to inquiries, including bulk pricing and distributor requests
- Communicate with you about your orders and our products
- Send transactional communications such as order confirmations and shipping updates
- Improve and optimize the Site and our product offerings
- Prevent fraud, enforce our Terms and Conditions, and comply with legal obligations
- Analyze usage trends to better understand how our Site is used
We do not sell your personal information to third parties for their marketing purposes.
Sharing of Your Information
Service Providers
Business Transfers
Legal Requirements
Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device that help us recognize you and remember your preferences.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Site may not function properly.
We may also use third-party analytics tools to help us understand how visitors use the Site. These services may collect information about your use of the Site over time.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we will securely delete or anonymize it.
Security of Your Information
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. Payment information is processed by our payment processor using industry-standard encryption (SSL/TLS).
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete personal information
- Request deletion of your personal information, subject to certain legal exceptions
- Opt out of certain uses of your information, such as marketing communications
- Request a copy of your personal information in a portable format
To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Children’s Privacy
Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.
Third-Party Websites
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit, as we have no control over and are not responsible for their content or privacy practices.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Snapryn Dorsey Innovative Products, LLC
Email: cdorsey@dip-llc.com
We will respond to all privacy-related inquiries within one business day.